Director of Operations

Janssen’s 20+ years of industry experience gave him expertise on different verticals such as Financial, US Telco, Healthcare and Leads generation. He worked with multiple clienteles (third party vendor or in-house partner) and specializes in Customer Satisfaction and Sales (inbound & outbound). He managed 600 full-time employees with line managers and supervisors under his leadership. His management grew one of the biggest financial accounts in one of the strongest BPO players in the country.